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Senior Systems Engineer This position is responsible for the deployment and management of all key infrastructure and systems in the company’s datacenter and related virtual resources. This includes IP access, security, VPN and core voice switching infrastructure. In addition to the core network systems this positions provides support to all NOC analysts and is an IT overlay for office and workstation related issues. Strong knowledge of the following technologies: - Linux, (CentOs, Redhat, Debian) - Microsfot o Windows Server o Lync Skype for Business o Office - Apple o Mac Desktops and Laptops - Google o Google Apps (Specifically mail functions) - Juniper o EX Series switches o BGP routing o 10gb technologies and fiber - Amazon Web Services - Scripting Shell and Bash, SQL - Postgres DB Reporting to the company’s management team on network operations as well as sales and product support on customer related issues the day to day duties include: - Management of all infrastructure including o Servers § Racking/Stacking/Cabling § OS installation and updates, version Management · Kernel Patches · Security updates § Internal storage and RAID configurations · Drive inventory and stock control § Monitoring · Performance · Logs · Memory/CPU/Load Heat · Devices Drives § Upgrades · CPU – Memory · Storage § Maintenance · Replacing Hot swap components o Power Management § Proper A & B Power distribution § Proper Load distribution § Procurement of additional Drops o Storage § Monitoring Storage consumption and Planning § Implementing Data Lifecycle Management Policies § CDR Data Storage and safety o IP Switching § Manage all 10GB and 1 GB BGP and Static Peers § Monitor for traffic spikes and DDoS § Implement IP Security features and network blocking/Firewall § Labeling of ports for monitoring § Load monitoring on server ports o Cabling § Ensure proper neat and labeled cabling § Utilize fiber and coax panels o TDM equipment and Wireing § Equipment additions and replacements when needed § T-1 Wiring and DS3 Interconnections o VPN Devices § Update all device and keys when needed to maintain security o Manage Cloud Infrastructure § Local or AWS § Monitor and maintain - Voice Engineering Functions o Serves as the SME for the NOC analysts § Assist team in troubleshooting higher level issues § Provider a better understanding of SIP and VOIP technologies and best practices to the NOC § Act as and escalation point § Provider knowledge transfer and mentoring to NOC o Develops high level routing and Voice tools o Works with Management to develop new tools o Process development to help create NOC efficiencies o Creates TDM Interconnections both to customers and vendors o Evaluate new technology o Scripting o State of the network o Any purchases o Vulnerabilities or risks o Downtime and upgrade concerns o Customer Impact Analysis on issues or upgrades