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Sales Operations

Boca Raton,

55-70k + Bonus

Monitors department-wide adherence to sales processes, produces reporting and analysis of sales data, including pipeline, performance metrics, trends, and forecasting. Also responsible for the maintenance and management of CRM data and supporting the Sales, Human Resources, and Executive teams with marketing and customer facing materials, such as PowerPoints presentations and pitch books. Oversees the work of one (1) Marketing Coordinator. FUNCTIONS: • Performance Analysis • Sales performance – define, track, and report actual performance against targets and metrics. Enhance key performance metrics, dashboards, and reports that enable management to track, measure, and drive performance improvement including sales force productivity • Pipeline analysis – track pipeline creation, velocity, and closure at individual salesperson, team, and regional levels • Forecast analysis – track and build insights into the predictability and consistency of forecasts across all regions • Opportunity analysis – tracking key deals against closure plans, providing trends and insight into successes and challenges • Account analysis – track performance of individual salespeople • Forecasting • Produce weekly validated regional forecast reports • Creation of weekly global consolidated KPI reports • Maintenance of documentation of process required to produce accurate forecasting results • Forecast Reviews • Create and distribute actuals, forecasts, and pipeline data reports before regional pipeline calls • Update pipeline report and supporting files as required following meetings • Work with all salespeople and management to resolve forecast/pipeline issues and to chase updates • Coordinate regional resources to obtain, validate and consolidate pipeline data to ensure accurate for forecast reviews and reports • Reporting • Create and distribute weekly regional reporting packs, including forecast, key deals, pipeline, and analysis for regional General Managers • Prepare drafts for each region to support quarterly business reviews (QBRs) • Track forecasting • Produce RFx receipt and response coordination and win/loss reports • Create ad hoc reports as requested • Continually enhance reports and process to provide better visibility of pipeline data and regional performance Code: 10020

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