Competive Telecoms.

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Customer Relationship Manager

Chicago, Holmdel, Baltimore, ,,

80-100k + Bonus

The Customer Relationship Manager is responsible for regional market and client expansion of new business opportunities. In this role, the incumbent will develop, coordinate and implement plans designed to increase business with existing customers and capture new opportunities. Responsibilities: * Account management and business development processes within their assigned account(s). * Ensure business growth and profitability within assigned account(s). * Identify and contact potential customers for new business opportunities. * Build positive relationships with existing customers for repeat business. * Monitor competitor products, pricing, weakness and strengths to secure our market positions. * Execute Company's sales plan and strategy to increase business opportunities. * Maintain a database of potential new customers and/or opportunities. * Maintain integrity and quality in all business related operations and activities. * Prepare and deliver business presentations to customers. * Work with Project Managers on proposals and contracts for our customers. * Visit customers on a daily basis. * Provide weekly business reporting and forecasting to management via CRM. * Collaborate with VP of Business Development to determine selling and marketing strategies. * Respond personally to the customer’s queries and complaints promptly and professionally. * Travel required 50%. Code 10009

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